Conflict Management Program
This program is available in English (online) for companies worldwide and in Romanian language (online or in-person) for companies in Romania.
This program will help develop your team members’ skills to manage conflicts and improve communication among them.
Program Steps
1. Identify the conflict styles used by your team members and learn how to choose the most appropriate styles for managing conflicts.
2. Recognize defence mechanisms that can interfere in conflicts and learn how to address them to resolve issues effectively.
3. Explore methods for conflict prevention and mitigation, including behaviours to avoid, how to provide constructive criticism, and how to practice active listening.
4. Learn practical conflict resolution methods.
5. Learn how to organize and conduct conflict resolution meetings as a neutral third party.
Work Methods & Tools
- Workshops & Training
- Questionnaire and practical exercise applied during the workshops and training timeÂ
- The program can be online or face-to-face
Program Duration
- Depends on the number of employees. It can extend to one month.
Program Benefits
Avoid situations that generate resentment or a desire for revenge.
Reduces stress generated during conflicts.
Maintains functional and harmonious relations between the parties involved.
Finds creative solutions that benefit both parties involved in the conflict.
Ensures accurate perception of conflict situations.
Enhances personal development and self-awareness.
Empowering employees to improve their work relationships
