Conflict Management Program

Develop your team members’ skills to manage conflicts and improve communication between them. This will lead to a safe and engaging work environment, better work relationships and better results.

In a conflict, being willing to change allows you to move from a point a view to a viewing point — a higher, more expansive place, from which you can see both sides. Thomas Crum

When To Choose The Conflict Management Program

abilities to manage conflicts.

  • Your team members frequently disagree
  • Their disagreements affect their motivation and their focus on the work activities
  • Conflicts have a negative impact on their performance
  • Your team members’ conflicts produce a stressful working environment
  • Conflicts harm employee retention rate

Program Steps

1.  Identifying the conflict styles practiced by the team members. How to choose the right style of managing the conflict.

2.  Acknowledging the defence mechanisms that can interfere in conflicts. How these can be eliminated to unlock the conflicts.

3.  Methods of conflict prevention and mitigation. What behaviours have to be avoided during conflicts, how to use criticism positively and how to actively listen.

4.  Conflict resolution methods.

5. Organizing and conducting conflict resolution meetings by a third party.

Program Benefits

Work Methods & Tools

  • Workshops & Training
  • Questionnaire and practical exercise applied during the workshops and training time 
  • The program can be online or face-to-face

Program Duration

  • Depends on the number of employees. It can extend to one month.